Frequently Asked Questions
Everything you need to know about upgrading your home's curb appeal.
What is the typical lead time for custom garage doors?
Most custom orders are manufactured and ready for shipment within 4 to 6 weeks. Standard models in stock typically ship within 5 to 7 business days.
Do you provide professional installation services?
Lux Garage Doors specializes in the supply of premium doors. While we do not install them directly, we can provide a list of certified professional installers in your local area upon request.
How are the garage doors shipped to prevent damage?
We use specialized freight carriers and heavy-duty wooden crating to ensure your door arrives in pristine condition. All shipments are fully insured during transit.
What kind of warranty comes with a Lux Garage Door?
Our doors feature a limited lifetime warranty on the sections against rust-through and a 5-year warranty on hardware and springs, ensuring long-term peace of mind.
Can I return a door if it doesn't fit my opening?
Because most doors are custom-sized to your specifications, we cannot accept returns for sizing errors. We strongly recommend following our measurement guide or hiring a professional to measure before ordering.
Are your garage doors insulated for energy efficiency?
Yes, we offer various insulation levels, including high-R-value polyurethane foam, which helps regulate your garage temperature and reduce energy costs.